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It seems everyone these days is interested in investing in gold – and for a good reason! The United States economy is not exactly prime right now, and inflation continues to nag.
People want to hope for the future, which is why so many are making the wise decision to invest in precious metals. If you are one of those people, you may be considering your options.
Have you been checking out different gold dealers?
Today, we want to share our Acre Gold review with our readers. This company is quite unique, but do they live up to the hype?
We will give you all the details you need to know, including those that may not be favorable to the company.
Acre Gold is a company based in Santa Monica, California. It is a precious metal subscription company that promises to make investing in physical gold easier.
The company does not offer other precious metals like silver, platinum, and palladium. If you are interested in buying a gold bar, this may be the company that can help make it easier.
Everyone was excited when Acre Gold announced they would be opening. No one had heard of such a subscription option before. Acre Gold was one of the pioneers of this type of service.
When you sign up, you pay a fee of $12 to open your account. You then pay $50 a month until your account reaches the amount required to pay the current retail price of a gold bar.
When your account reaches the threshold, the company sends you your bar, and you continue paying until you have enough for another.
Each gold bar is a different weight, depending on your subscription, and has a fineness of .9999. The bars feature a certificate of authenticity and are sealed in tamper-evident packaging. Each package lists the weight of the bar of gold and the authentication.
This is where we get to the really important information regarding this Acre Gold review. When choosing any company, you need to know what customers are saying. If current and past customers are unhappy, you likely won't be either.
Our first stop was the Better Business Bureau. We wanted to know what kind of rating the company has and if there were any complaints. We were shocked!
At the time of this writing, Acre Gold has a B- rating from the Better Business Bureau. There have been 50 complaints in the last three years and 18 in the last year.
We read through the complaints and found that most customers were very angry about the lack of a customer support team. Customers could not seem to get help with simple problems and could not find a way to get refunds.
There also seems to be a common issue of customers not receiving progress reports on their payments toward gold bars. Many customers felt like they were being cheated.
The company has responded to each complaint and says they have proof that the customers received the services for which they paid. Another common problem with the company is that there is no phone number. You can only contact them by email.
Many, many customers have talked about how rudely they have been treated. They say email responses from Acre Gold were curt and even sarcastic. Customers also complain the company blocked them on Facebook when they tried to warn others.
This is not the way legitimate companies act!
Read below for some of the pros and cons we discovered in our research on Acre Gold:
Pros
Cons
After reviewing the Acre Gold website and researching as much information as possible, you can see that we have come up with more cons than pros. Between the gold prices and customer complaints, this gold subscription business is not looking as promising as we first thought.
Acre Gold is technically not a scam, but we don't feel they are a forthcoming business. While their business model is the most unique in the gold investment industry, their operating practices could be better, and customers are noticing.
Acre Gold legit offers shipments when you reach your threshold, but that threshold changes several times a week, making it confusing when buying gold.
Although the customer portal is supposed to give you access to your account and offer a way to cancel, many customers have found it confusing. Even after emailing the company, they could not cancel.
Acre Gold allows you to buy all the gold bars you can afford by making payments. Essentially, the service works like a layaway plan.
You make monthly payments. Once you have enough in your account to purchase a physical gold bar, the company will ship you one, but you will still pay shipping and fulfillment fees.
Acre Gold works by giving people the opportunity to buy gold bullion with less stress. Acre gold legit has problems, which is why so many people are complaining. The company needs to rework its business model and focus more on providing excellent customer service.
There is no exact answer to this question. Gold prices fluctuate several times a day. You do not buy gold from Acre Gold based on the spot price, but it does determine the retail price of gold.
The spot price indicates the stock market value, but Acre Gold's retail prices may be higher than you would pay from an average dealer.
Before committing to this subscription, we advise you to understand the Acre Gold cost and how gold costs change throughout the day.
The average time it takes for a customer to receive their first gold bar is 4 to 6 months, depending on the subscription plan and current retail prices of gold. At the time of this writing, the average retail price of a 2.5-gram gold bar is $185.
If you visit the Acre Gold website, it explicitly states you can cancel anytime without a problem. As you have read our Acre Gold review, you realize this may not be accurate.
Acre Gold will cancel your subscription plan, but you must contact them by email. They will then email you to authorize your cancelation, and you must reply to give them the go-ahead.
You need to be aware of a few fees when signing up for Acre Digital Gold. We will try to break these down better than the website does.
You will be charged a one-time membership fee of $12 to open your account. This amount does not go toward your gold costs. You should not be charged a membership fee again as long as you do not cancel your account and start a new one.
When you join Acre Gold, you must decide on the Acre Gold subscriptions. There are four options:
You will be charged a small fee with each payment. A third-party payment processor charges this amount. You will also be charged a shipping fee when you reach your threshold. If you decide to cancel, the company charges a $20 cancellation fee.
Acre Gold also offers another option to its customers. You can sign up for the affiliate program and receive your own link to use on your website or social media platforms. When people click the link and sign up, they receive commissions.
You can also refer a friend directly if you do not have a business website. Each person that buys from your referral gives you commissions. Unfortunately, little is known about the commissions because Acre Gold's website is not forthcoming with this information.
We have yet to find Acre Gold legit information on how much people have received from the affiliate program or referrals. It would be nice to have this information available.
Acre Gold's customer support could be much better. When you can only contact a business via email, this should throw up a red flag immediately.
Acre Gold is neglecting its customers. Although they say they respond when confronted with complaints, customer after customer talks about their emails being ignored.
This is not the way to do business in the gold market. We hope Acre Gold will change the company's customer support, or they will lose a lot of business.
It's fairly easy to get started with Acre Gold. Once you have reviewed all the information about the precious metals monthly subscription cost, purchasing gold, and the price of gold, you can join. Take care of the following steps.
You will not acquire gold until your account reaches the threshold. For instance, the retail price of a one-gram gold bar right now is around $85. Your account will need to include this amount and the fees for shipping and handling.
The company also sells digital gold. Digital gold subscriptions are available in the same price increments as physical gold bar subscriptions. Acre Gold legit just recently started offering digital gold subscription options.
Although the information on Acre Gold and its subscription service is lacking, we have looked high and low to find factual information for our readers. If you want to purchase any precious metal besides gold, this company is not for you.
The following are some of the top questions people have about Acre Gold and investing in gold coins, gold bullion, and gold monthly subscriptions.
Acre gold is .9999% pure. Each bar comes in tamper-evident packaging. Once you have made enough monthly payments, you will receive your real gold. Your gold ships within a few days of you meeting the threshold.
A group of fintech veterans owns acre Gold. There is no single owner of Acre Gold, and we could not find any names or information on the owners when we were researching Acre Gold's work.
A 2.5-gram bar of gold is worth approximately $185 at the time of this writing. The retail price of gold is based on the spot price and consumer demand. Retail prices change regularly, so each bar you buy from Acre Gold will cost you a different price.
You can contact Acre Gold by emailing them at info@getacregold.com. Many customers are upset to learn the company has no phone number.
Acre Gold says they have customer reps available seven days a week to provide answers to emails about their monthly subscription service.
The best size of gold for investment is 400-ounce bars because they give you the most gold for your money. If you are new to investing, a monthly subscription service gives you the option to begin acquiring gold.
Gold investors find it easier to pay a small monthly fee than the entire price for a large bar all at once. Each bar you purchase from Acre Gold has a single stamped Acre Logo.
Acre Gold legit seems to be an innovative company, and we were excited about reviewing them and checking out the customer portal. They seem to be making it easier for people to invest in gold bullion.
Although they do not offer any precious metals other than gold, many people want to buy gold more than any other. With the gold market booming, Acre Gold's worth is rising.
We are fine with the Acre Gold charges, including the fulfillment fee but are concerned about the number of complaints. There are a lot.
Although they have the cool limited edition non-fireable 9mm gold bullet displayed in a soft touch box with a display drawer, this is not enough for us to get on board.
It seems many customers are complaining on the BBB and social media platforms. People are not happy with this Santa Monica business.
Acre Gold needs to explain its services better and offer a more promising customer-centric approach to doing business, or it will lose money. Even the customer portal needs an overhaul.
We cannot recommend this company to our readers. Not only do they not offer other precious metals outside of gold, but they are also rude and do not explain their services well.
If you truly want to start investing in precious metals, there are far better companies. These companies have customer service lines where you can talk to actual customer service representatives.
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