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Crown Bullion Reviews: Pros, Cons, Is It Right for You?

In your journey to invest in precious metals, you will encounter many precious metals retailers that promise excellent customer service. Some gold retailers make more promises than they can deliver.

Crown Bullion has been around for years, promising an array of precious metals like gold, silver, platinum, and palladium. They promise the best value for their customers, but based on our initial findings, we have concerns.

We have researched this precious metals dealer in depth and are here to offer our valuable insights based on years of buying precious metals and studying the industry.

Is Crown Bullion right for your precious metals investment needs? Keep reading to learn all you need to know about this precious metals retailer.

At The Gold Information Network, we understand the importance of your financial choices and the trust you place in our insights. We conduct in-depth research on each company we review, evaluating its reviews, reputation, product offerings, fees, and history while meticulously comparing it with similar market products.

In a financial landscape where banks appear geared towards serving the wealthy, we hold reservations about these institutions, the monetary system, and politicians. We passionately advocate empowering individuals like you with greater control over their finances. We firmly believe that you should have the authority to shape your financial future independently, reducing your dependence on institutions and politicians.

The Gold Information Networks' Quick Summary & Opinion

We recently reviewed Crown Bullion, a precious metals dealer located in Woodland Hills, California.

  • In our opinion, Crown Bullion appears to be a legitimate precious metals dealer with competitive pricing on gold and silver bullion products.
  • We found their website easy to navigate with detailed product photos and descriptions. Their online inventory includes a wide selection of gold and silver coins and bars from respected mints and refiners.
  • Based on our research, Crown Bullion has an A+ rating with the Better Business Bureau and we did not find any concerning customer complaints or legal issues.
  • We like that they offer free shipping on orders over $199 and have a 14-day return policy, which provides some peace of mind when buying online.
  • While their prices seem competitive overall, we always recommend comparing prices with a few reputable dealers before making a large purchase.
  • One drawback in our view is that their website does not list a physical address for their operations, only a PO Box. We prefer dealers that disclose a full brick-and-mortar business location.
  • In summary, our review found Crown Bullion to be a solid option for buying precious metals online, with good pricing, inventory, and policies. However, as with any large purchase, we encourage consumers to thoroughly evaluate multiple dealers and make an informed decision before buying.

What Kind of Company Is Crown Bullion?

Crown Bullion is a precious metals dealer based in Dallas, Texas. Although the company opened in 2010, it did not become a Dallas business until 2020, according to the BBB.

We first visited the company's website to learn as much as possible about its services and precious metals selection. We were shocked to find a notice from a United States District Court representative for the Northern District of Texas.

The notice informs past, current, and potential customers of a lawsuit brought forth by the Commodity Futures Trading Commission. The lawsuit brings serious complaints against the company, and we will offer further information throughout this review.

Who Owns Crown Bullion?

Damien Moran is the current owner of Crown Bullion. Damien owns more companies, including Bright Future Financial LLC and Oakhurst Metals.

What Do Customer Reviews Say About Crown Bullion?

Precious Metals investors quickly warn others when companies are fraudulent, and they have much to say about Crown Bullion. Never purchase from a company until you read reviews and know what to expect. These reviews can give you valuable insights that can help you make wise decisions.

We started the research process with the Better Business Bureau and faced serious issues regarding Crown Bullion. Crown Bullion has an F rating and revoked accreditation.

The BBB states that it began investigating Crown Bullion in 2023 due to increased complaints about its failure to deliver products and services promptly.

Crown Bullion has 4.27 out of five stars based on 11 customer reviews. There have been over 20 customer complaints in the last three years.

Subjects of complaints include the following:

  • Customer never received confirmation of their precious metal storage
  • No response from the company after calling, emailing, and chatting
  • Rushed process
  • Stolen funds
  • Refusal to provide a tracking number for shipment to the depository
  • Services never rendered
  • No delivery of coins and other precious metals
  • Preying on seniors


The BBB warns that they have repeatedly contacted the retailer regarding the many customers who have complained about their purchases of precious metals. The Better Business Bureau says the company promised to fix the issues and blamed a since-fired employee. Over time, Crown Bullion stopped conversing with the BBB and never made good on its promises.

We also checked with Trustpilot and found the same types of complaints. Many customers claim the company is a scam. Reviewers warn that the company offers excellent customer service until they receive your funds, and then you never hear from them.

Pros & Cons

pros

Cons

Is Crown Bullion Trustworthy?

Based on our in-depth research of court documents and customer complaints, we feel Crown Bullion is not trustworthy. We believe they prey on older adults and those new to precious metal investments.

They convince the person to purchase gold and silver. Once the client sends the money, Crown Bullion on many occassions never delivers the precious metals to the customers' homes or depositories.

What Kinds of Precious Metals Does Crown Bullion Sell?

Crown Bullion offers precious metals like gold and silver, many of which are IRA-approved. We cannot report the metals or coins provided for investors because the website is no longer operational due to the courts' takeover.

How to Buy Precious Metals From Crown Bullion

You cannot purchase precious metals assets from Crown Bullion at this time. The lawsuit was filed in September of 2023. We will update this review as further information becomes public.

How to Sell Precious Metals to Crown Bullion

You can no longer sell your precious metals to Crown Bullion. Even if you could, we would not advise you to proceed.

Many investors have tried to sell precious metals to Crown Bullion but have never received their funds for the sale.

How Does Crown Bullion Compare to Other Retailers?

There are many, many better gold and silver retailers than CB. This company is one of the most fraudulent we have ever reviewed in our long research and investing history.

Unscrupulous businesses like Crown give legitimate gold retailers a bad name and are one reason investors are so timid about investing in precious metals.

We cannot compare the company's pricing, selection of products, or services with the top companies we have reviewed. If you want to diversify your investment portfolio, research the company carefully so you do not fall victim to scam companies like Crown.

Many better companies are selling precious metals, including American Hartford Gold and Goldco. Clients of these companies report many positives, including full insurance coverage, excellent customer service, and a wide array of precious metals. You should never buy precious metals from companies with poor customer reviews or under investigation.

Our Final Assessment of Crown Bullion

Based on our research of past customer reviews, Crown Bullion had a nice run in the beginning. Something changed in 2018, and it appears the company began using fraudulent measures to obtain money from clients without ever delivering their precious metals.

We believe this precious metals dealer should be ashamed that they preyed on around 100 seniors, taking up to $7 million and never delivering the ordered precious metals.

The CFTC has filed a lawsuit against CB, charging them with fraud and misappropriation of funds. The company is currently closed and can no longer sell precious metals.

We are awaiting word of the outcome of this high-profile precious metals case. The CFTC hopes to hold CB accountable and seeks restitution for those defrauded investors.

The company has many questions to answer but appears unphased by the court process. Although given the chance to make things right before the proceedings progressed, CB never lifted a finger to help its clients.

Under no circumstances would we recommend such a company to our readers. There are too many honest precious metals retailers in the industry for you to settle for one that only wants to defraud you of your hard-earned money.

We recognize the significance of your financial decisions and the trust you place in us. We've extensively researched reviews, reputation, products, fees, and history to ensure you receive accurate insights.

Amidst a financial landscape where banks often favor the wealthy, we believe it's time you take control.