Disclaimer: The owners of this website may be paid to recommend Goldco or other companies. The content of this website, including any positive reviews of Goldco & other reviews, may not be neutral or independent. We may receive a commission from the companies we recommend. The content of this site is informational in nature and should not be relied upon without consulting an investment professional.

Goldline Review: Pros, Cons, Fees, & More

As you check out the gold company offerings, deciding on one to provide you with the best services for precious metals IRA can become confusing. You need a company that offers transparent pricing, solid customer service, and attention to detail before you purchase precious metals.

Goldline is one of many gold companies on the market, but are they the best? We break down all the facts in this Goldline review so you can decide if they are the right company to help you invest in gold and other precious metals or if you should choose other dealers. Remember to read until the end to get our final verdict.

At The Gold Information Network, we understand the importance of your financial choices and the trust you place in our insights. We conduct in-depth research on each company we review, evaluating its reviews, reputation, product offerings, fees, and history while meticulously comparing it with similar market products.

In a financial landscape where banks appear geared towards serving the wealthy, we hold reservations about these institutions, the monetary system, and politicians. We passionately advocate empowering individuals like you with greater control over their finances. We firmly believe that you should have the authority to shape your financial future independently, reducing your dependence on institutions and politicians.

The Gold Information Networks' Quick Summary & Opinion

We reviewed Goldline, a precious metals dealer that has been in business since 1960. They offer gold, silver, platinum, and palladium products for investors.

Goldline has an A+ rating from the Better Business Bureau (BBB) and many positive customer reviews on sites like TrustLink and Consumer Affairs. This indicates they have a solid reputation and track record.
The company offers a wide selection of bullion coins and bars from respected government mints and private refiners. Their inventory includes popular options like American Gold Eagles and Canadian Gold Maple Leafs.
One thing we like about Goldline is their focus on education. They provide informative online resources and have knowledgeable account executives to guide clients. This can be very helpful for new precious metals investors.
In terms of pricing, Goldline is competitive with other national dealers. Their prices are transparent and they don't charge hidden fees. However, as with any dealer, it's wise to compare prices before placing a large order.
We were impressed with Goldline's IRA program. They make it easy to add physical precious metals to a self-directed IRA for retirement savings. Their IRA specialists assist with the whole process.
While Goldline has many positives, one potential drawback is their $5,000 minimum for IRA investments. This could be a high entry point for some investors. But their minimum for cash sales is a more accessible $1,500.
Our opinion is that Goldline is a reputable precious metals dealer worth considering, especially for IRA investors. Their long history, wide selection, and educational approach make them a solid choice. However, as with any major investment decision, it's smart to compare multiple options before proceeding. Overall, we believe Goldline is a trustworthy company that provides a positive customer experience.

Article Table of Contents show

What Kind of Company is Goldline?

Goldline is a precious metals company helping its customers invest in gold numismatic coins since 1960. Goldline offers gold and silver precious metals, allowing customers to invest in a precious metals IRA. The company is headquartered in Los Angeles, CA.

Glenn Beck is the celebrity spokesperson for Goldline, and he speaks highly of their management team. Despite the poor reviews, people keep making purchases from Goldline. Coins are the most popular offering, but the company also sells bars, including one-kilogram options.

Who Owns & Operates the Company?

Goldline's parent company is A-Mark Precious Metals Inc. Lisa Weedman is listed as the principal customer contact for the company. Sadie Sayyah is the current president of the Goldline.

Goldline Customer Reviews

An integral part of any review is checking the customer reviews on trustworthy consumer review sites. Consumer reports and reviews give you valuable information on what to expect from a gold IRA company. If you see many negative reviews, it is time to look elsewhere for these services.

We first checked with the Better Business Bureau, where we discovered the company has an A rating with 4.63 stars out of five based on 86 reviews. There have been 13 complaints in the last three years and 6 in the last 12 months.

Negative reviews include the following complaints:

Scammed customers
Unkept promises
Lies from customer service representatives
Rude customer service representatives
High premium markups
Refund refusals
Fearmongering
Elder abuse

We also checked on Trustpilot and found the company has an excellent rating of 4.9 stars out of five based on 8,585 reviews. Around 92% of the reviewers left five stars, but some negative customer reviews exist.

Extremely rude representatives
There is no option to pay online
Difficulty cancelling orders
High-pressure sales tactics

We dug deep into Goldline reviews and found many customers saying the same things about rudeness and being hung up on by customer service reps. We were pretty shocked when reading Goldline's responses to these customers.

We believe the customers because each response from the company was oozing with belittling tones, sarcasm, and downright rudeness. The company attempted to paint each complaining customer as problematic rather than genuinely trying to resolve their issues.

We are already becoming concerned with this precious metals dealer. These red flags concern us greatly, but we will continue researching!

Pros & Cons

Pros

The company has a long history in the precious metals market. They have been operating since the 1960s.
Looking at the BBB, Goldline appears to be a reputable company.
Goldline offers a range of precious metal options, including physical gold and collectible coins.
The website is easy to navigate and almost overly simplified.
The company offers third-party custodianship services for gold IRAs and storage options.
Goldline offers an attractive buyback program for its customers.

Cons

The company has experienced legal action in the past.
There are numerous negative customer reviews, many repeating the same complaints. We have never seen a company act so unprofessional and rude to its customers!
Many have reported high transaction fees and difficulty canceling orders when purchasing precious metals.
Goldline does not offer prices online for its bullion coins.
You cannot purchase coins or bars online. You must call and talk to a company representative to buy precious metals.
Although the company offers a buyback program, many customers complain about low buyback prices, which makes them lose money on their investments.

Are There Any Red Flags?

We believe there are definitely red flags with this company. The first is the legal issues that occurred in 2011. Criminal action was taken against Goldline to the tune of 19 counts. The Santa Monica prosecution charged Goldline with theft and fraud and alleged the business used a bait and switch operation, pressuring customers to invest in overly priced precious metals.

The prosecution also alleged Goldline customers were paying up to 55% or more over the actual value of gold coins.

Goldline eventually agreed to refund customers $4.5 million. The company was required to operate under stricter rules and had a federal prosecutor overseeing its operations for five years after the settlement. The agreement dismissed all criminal charges against the company, but the damage to its reputation is impossible to undo.

Although these legal woes took place years ago, it appears the precious metals company continues to use abusive language towards its customers. One would think Goldline would be apologetic and attempt to fix the wrongs of the past, but that does not appear to be the case.

Precious Metals Sold By Goldline

Goldline only sells gold and silver coins and bars. The company offers a handful of platinum and palladium products.

There is very little information on the gold and silver products. Goldline complaints center around a lack of transparency, which is evident on the website.

Gold Coins & Bars

Gold Benjamin Franklin
Gold American Eagle
Gold British Britannia
Gold Austrian Philharmonic
Gold Canadian Maple Leaf

Silver Coins & Bars

Silver Mayflower
Silver Canadian Maple Leaf
Silver American Eagle
Silver Half Dollar Franklin
Morgan Silver Dollar

Goldline offers a decent selection of rare coins and numismatic coins. Coins date back to the 1800s and earlier.

We wish Goldline was more transparent about its precious metal offerings. Goldline complaints state the same. If you make a long-term investment, you deserve extensive information on the coins sold and the ask price.

Does Goldline Offer Precious Metals IRA Services?

Goldline does offer precious metals IRA services through a third-party provider. Goldline International recommends Goldstar Trust Company as its chosen custodian.

From the Goldine website, you can download the necessary forms to get started with a gold IRA and learn about the eligible purchases. Remember that you cannot buy jewelry with an IRA.

Custodianship & Depository Storage

You will need to select a custodian for your retirement portfolio. You will also need to choose a depository since the IRS does not allow you to store your precious metals at home.

There is little information about Goldline's depository partnerships, but the company reveals that most metals are stored in Las Vegas, NV.

Goldstar Trust Company will help you roll over funds from your existing self-directed IRA or help you open a new one. They will also oversee the delivery of your precious metals to your selected storage facility for safe storage. It is important to note that you will be charged storage fees for holding your gold and silver.

You can also choose other custodians like Equity Trust Company to handle your IRA funds and buy precious metals. Precious metals IRAs allow you to invest in gold ETFs, approved precious metal, and even mining stocks. Select a custodian who can answer your questions about gold IRAs and provide helpful investment guidance.

Accumulation Program

Goldline offers a unique investment program that allows customers to invest in precious metals gradually as their budgets allow. You must invest at least $200 per month, though you can choose to allocate more.

You make the first purchase, and additional purchases are made for you on each second Wednesday of the month. With each payment, you purchase a portion of a gold bar until you have purchased the entire bar. Your gold is held in secure storage until you request shipment to your home.

Note: The accumulation program is unavailable in New Hampshire, Montana, Indiana, Iowa, Rhode Island, Utah, or Arizona.

Educational Opportunities

Goldline offers precious metal price charts, weekly news, and educational opportunities for gold IRA. You can decide to receive free personalized alerts that keep you on track with the current spot price of gold bars.

The educational opportunities are not as vast as on some dealers' websites, but the offering is beneficial to help you learn about market conditions. Learn about market fluctuations and how they can impact your retirement savings.

How to Buy From Goldline

You must set up an account with Goldline to purchase US Mint coins and other precious metal products. You can view some of the inventory, but you must call to speak with an account executive before purchasing Goldline's products.

You can ask for price information from the sales team on the phone. Unfortunately, Goldline reviews often state that the account executives are pushy, and the company's practices leave much to be desired.

Fees & Pricing Information

Finding fee information for the company's precious metal products is challenging, and you will not see pricing info on the website because you must call.

The company offers this information to only traders, but you can only get pricing by phone. This is pretty common in the precious metals industry.

We were able to find some information on storage fees.

You will receive bi-annual storage statements from the management team.
You will pay 1% of your storage holdings' ask price or $25, whichever is greater.
We advise you to read the comprehensive disclosures before agreeing to these services. Your money matters, and we do not want you to spend more than you have to for optional secure storage for your precious metals.

FAQ About Goldline

Who Owns Goldline?

Goldline is owned by its parent company A-Mark Precious Metals Inc. The company sold to A-Mark Precious Metals Inc. in 2017.

Is Goldline a Scam?

Goldline is not a scam, but they have been charged with criminal conduct and settled, agreeing to pay their customers $4.5 million in restitution. The company was accused of theft and fraud and running a bait and switch operation as precious metals traders.

Does Goldline Sell Gold Bullion Coins and Platinum or Palladium?

Goldline sells gold bullion products and a small amount of platinum and palladium coins. You can purchase through precious metals IRAs, take personal delivery, or enroll in the company's accumulation program, where you can obtain gold bars for as little as $200 per month.

Are There Alternatives to Goldline?

There are many alternatives to Goldline, including American Hartford Gold and Goldco, among other alternatives. You must research carefully before selecting any company to buy gold or other precious metals.
Learn the history of the company, and pay careful attention to reviews. If there are a lot of complaints regarding poor customer service, take your business elsewhere.

Why Should You Invest in a Gold IRA?

In these ever-changing times, people trust the government less and less and flock to gold to protect their retirement savings. Precious metal IRA investments offer a safe haven that often grows in value when the American dollar devalues. As you consider your investment options, consider the benefits of investing in precious metals.

Investing in a precious metal IRA helps you diversify your investment portfolio so you do not lose it all in a single catastrophic market downturn.
Gold acts as an inflation hedge because demand increases during high inflationary periods.
Gold IRAs allow you to hold physical gold investments with the same tax benefits as traditional IRAs.
Precious metals, like gold and silver, are valued worldwide. During economic unrest, most countries will always accept precious metals as currency.

There are special rules to consider when investing in a gold IRA. For instance, the IRS requires a certain level of purity, and you must store your metals in an IRS-approved depository until you reach retirement age. Working with an educated custodian who can help you invest wisely is essential.

Our Final Verdict: Is Goldline a Good Company?

We do not recommend Goldline because of the numerous complaints from customers and how the company handles them. We believe no one should be treated like Goldline's customer service team treats many customers. We believe there are far better options, and we invite you to read our many company reviews to find the right one to meet your needs.

We recognize the significance of your financial decisions and the trust you place in us. We've done extensive research, examining reviews, reputation, products, fees, and history, ensuring you receive accurate insights.