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Pinehurst Coins Review: Pros, Cons, Is It Suitable for You?

Many invest in precious metals to preserve their wealth for retirement or to pass on to future generations. You might also want to diversify your investment portfolio or be interested in precious metal coins for your private collection.

No matter your reason for buying precious metals, finding the right dealer requires careful research. If you are like most people, finding time to carry out research is not always easy.

Based on years of work in the precious metals industry, we are prepared to offer insight into companies that can help you invest in precious metals. We give you all the details with a balanced perspective.

We have done the work for you, conducting hours of research to find every detail available about the companies we review. We promise to deliver all the facts with this Pinehurst Coins review so you can make an informed decision.

Use our comparison chart to see how Pinehurst compares to other names in the precious metals market. Read until the end of this review to get our final verdict and see if we recommend Pinehurst Coins to our readers.

At The Gold Information Network, we understand the importance of your financial choices and the trust you place in our insights. We conduct in-depth research on each company we review, evaluating its reviews, reputation, product offerings, fees, and history while meticulously comparing it with similar market products.

In a financial landscape where banks appear geared towards serving the wealthy, we hold reservations about these institutions, the monetary system, and politicians. We passionately advocate empowering individuals like you with greater control over their finances. We firmly believe that you should have the authority to shape your financial future independently, reducing your dependence on institutions and politicians.

The Gold Information Networks' Quick Summary & Opinion

We recently had the opportunity to review Pinehurst Coins, a precious metals dealer located in Southern Pines, North Carolina.

  • In our opinion, Pinehurst Coins offers a good selection of gold and silver bullion products at competitive prices. Their inventory includes popular items like American Gold Eagles, Canadian Gold Maple Leafs, and silver rounds and bars.
  • We found their website to be user-friendly and easy to navigate. Product photos and descriptions were clear and helpful in making purchasing decisions.
  • When we contacted Pinehurst Coins by phone, their customer service representatives were knowledgeable, courteous and happy to answer our questions. We felt they provided a good level of service.
  • One aspect we think could be improved is their online payment options. Currently they only accept paper checks, cashier's checks and bank wires. Adding a credit card option would provide more convenience for customers.
  • Pinehurst Coins is a smaller, family-owned operation compared to some of the national precious metals dealers. We see this as a positive, as they are able to provide a more personal level of service.
  • Overall, our experience reviewing Pinehurst Coins was favorable. We believe they are a reputable precious metals dealer offering good value and service, especially for customers in the Southeastern U.S. region looking to buy gold and silver locally.

Company History

Pinehurst is a North Carolina-based company that opened in 2004. It has come a long way since starting its small eBay store many years ago.

Vincent Wade owns Pinehurst Coins and is an expert in numismatic collectibles. He served as a combat engineer in the US Army for over eight years and has been dedicated to providing quality products and excellent customer service since the beginning.

Exceptional Customer Service: What Do Reviews Say?

Pinehurst Coins promises exceptional customer service, but does it deliver? Reading customer reviews helps determine what a company provides and whether it truly offers great customer service.

Pinehurst Coins received accreditation with the Better Business Bureau in 2007. They have an A+ rating and a perfect five-star rating.

We did see one customer complaint from 2023. The complaint stated the customer received an email about a silver coin sale. They bought several coins in the sale and then received a cancellation email and refund because of a pricing error. The customer believes the company should have honored the mistake and sold the coins at the sale price.

Unfortunately, the complaint was never resolved, though Pinehurst Coins did respond to the customer and offer an explanation. Although the company offers competitive pricing, it refuses to honor mistake pricing.

We also check the company's rating on Trustpilot. Pinehurst has an excellent rating with 4.9 stars out of five and over 12,000 customer reviews.

The following are some of the common subjects in positive reviews:

  • Great prices
  • Reputable dealer
  • Discreet packaging
  • Fast shipping
  • Quality products
  • Easy transaction
  • Great communication


The following are some of the common subjects in negative reviews:

  • Slow shipping
  • Poor packaging
  • Failure to honor sale price errors


Overall, most customers seem pleased with the great customer service they received from Pinehurst Coins.

Most reviewers praise Pinehurst Coins's quality products. Although there are a few minor complaints, most people report high customer satisfaction.

Pros & Cons

pros

Cons

What Precious Metals Does Pinehurst Coins Sell?

Pinehurst Coins offers a range of precious metals for investors and collectors. These coins come from the top mints in the world, including the United States, Australia, and The Royal Mint.

Gold

  • Gold Buffalo Coins
  • Gold Eagle Coins
  • Gold Kangaroo Coins
  • Gold Dragon Coins
  • Gold Maple Leaf Coins
  • Gold Elephant Coins

Silver

  • Silver Glacier National Park Coins
  • Silver Morgan Dollar Coins
  • Silver Peace Dollar Coins
  • Silver Harley Quinn Coins
  • Silver Incredible Hulk Coins

Platinum

  • Platinum Eagle Coins

Palladium

  • Palladium Eagle Coins

Numismatic Collectibles

  • Burnished Gold & Silver Eagle Boxed Set
  • Enhanced High Relief Silver Kennedy Coin
  • Capped Bust Quarter

What Services Does Pinehurst Coins Offer?

In addition to selling a wide array of high-quality coins, this NC-based retailer also offers other services that add value to customers:

  • Pinehurst offers appraisal services.
  • It also provides customers with grading services.
  • Pinehurst Coins buys precious metals at competitive prices.

Prices & Fees

Unlike some coin retailers, Pinehurst Coins is transparent with its online pricing. You do not have to call and talk to a representative, though you can do so if you need help purchasing coins.

  • $35 + market loss charges if you cancel an order
  • 10% temporary charge for checks and wire transfers
  • $10,000 minimum buyback

Shipping Policy

Pinehurst Coins offers complimentary shipping on all orders over $199. The company tries to ship within one business day, but standard shipping means items are shipped within five business days. All presale items will include the estimated ship date in the description.

Pinehurst only ships to the United States, with no exceptions. All purchased coins ship with full insurance. Pinehurst Coins also ships in a discreet package.

The company warns that once your order leaves its facilities, it will be in the hands of a third-party shipping provider. Pinehurst Coins will not be held responsible for shipping delays. It is important to know that orders over $750 ship with signature required.

Return & Cancellation Policy

All bullion sales are final. You can return or exchange all non-bullion products if you contact Pinehurst Coins within three days of delivery.

Items must remain in their initial package. You will receive a refund minus the shipping and handling charges.

Remember, if you cancel an order, Pinehurst Coins will charge you 10% of the order price and any market loss. Keep this in mind before ordering so you do not run into problems.

How to Get Started with Pinehurst Coins

Though there are benefits, you do not have to register an account with Pinehurst Coins to purchase precious metals. Registering allows you to set up wish lists. We found the wishlist option helpful based on our observations when testing the website.

You can add precious metals to your wish list anytime you like. One benefit of adding gold coins and other products is receiving emails when sales occur for items on your list. Registering for an account also offers different advantages, like order tracking and purchase history options.

Advantages & Disadvantages of Investing in Precious Metals Coins

Whether you buy from Pinehurst Coins or other retailers, there are advantages and disadvantages. Most people feel the advantages outweigh any negatives, but that is your decision.

Potential Advantages

  1. Tax Advantages: Investing in a precious metals IRA offers tax advantages. Pinehurst Coins does not provide gold IRA services but sells IRA-approved precious metal options.
  2. Inflation Protection: Investing in precious metals hedges against inflation because they retain their value or rise when fiat currencies fall.
  3. Portfolio Diversification: Many invest in gold and other precious metals to diversify their investment portfolios. From our professional perspective, diversification can protect your market gains without fear of losing it all in a single market downfall.


Potential Disadvantages

  1. Fraudulent Dealers: You must research carefully before buying certified rare coins, silver bars, and other precious metal products. Not all dealers are honest. Do not fall for scams! Learn as much as possible about a retailer before you buy.
  2. Volatility: Having closely monitored gold market trends over the last decade, gold rises and falls in value. Although gold is less volatile than stocks, you must know that prices can rise and fall based on market demand. Gold is a long-term investment; it could take years to see gains.
  3. Storage: When making purchases, you need to consider storage and security issues. The IRS requires investors to store their gold in an approved depository for IRAs. Even if you invest in your private collection, you need a safe storage place like a bank vault or personal safe.

Our Final Verdict: Is Pinehurst Coins Right for You?

We have spent hours researching for this Pinehurst Coins review. Based on our years of experience in the industry, we believe Vincent Wade is a well-respected member of the precious metals industry.

Pinehurst Coins provides great customer service. Our research did not reveal any significant customer complaints. The retailer has limited product availability on some items, such as rare collector box sets.

Pinehurst Coins appears to have a solid reputation and is a reliable retailer for private collectors. They may not be the right retailer for every investor because they lack investment guidance and gold IRA services.

We invite you to read our many reviews to help you determine which retailer or firm will offer the best services for your investment needs.

We recognize the significance of your financial decisions and the trust you place in us. We've done extensive research, examining reviews, reputation, products, fees, and history to ensure you receive accurate insights.