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Priority Gold Reviews: Fees, Complaints, Ratings & More

You will come across many options as you search for the best precious metals company to help you invest in gold and silver. Priority Gold is an interesting choice, but a full investigation is necessary before we offer a recommendation.

Investing in precious metals gives you portfolio diversity and hedges against inflation. You can gain tax advantages from investing in a gold IRA.

In this Priority Gold review, we will shed light on this company and determine its level of customer service. We will provide details on its customer satisfaction ratings, services, and other valuable insights based on our years of experience studying the precious metals industry.

Before you begin a precious metals investment with Priority Gold, read this comprehensive review. Read until the end to learn our final assessment of this precious metal retailer.

At The Gold Information Network, we understand the importance of your financial choices and the trust you place in our insights. We conduct in-depth research on each firm we review, evaluating its reviews, reputation, product offerings, fees, and history while also meticulously comparing it with similar market products.

In a financial landscape where banks appear geared towards serving the wealthy, we hold reservations about these institutions, the monetary system, and politicians. We passionately advocate empowering individuals like you with greater control over their finances. We firmly believe that you should have the authority to shape your financial future independently, reducing your dependence on institutions and politicians.

The Gold Information Networks' Quick Summary & Opinion

We recently had the opportunity to review Priority Gold, a gold IRA company that helps customers invest in precious metals for their retirement accounts.

  • In our opinion, Priority Gold stands out for their exceptional customer service. We were impressed by how their knowledgeable and friendly representatives walked us through the gold investing process step-by-step. They took the time to thoroughly answer all of our questions.
  • We found their online platform to be user-friendly and easy to navigate. It provides helpful educational resources about precious metals investing for both beginners and experienced investors.
  • Priority Gold offers a wide selection of IRA-approved gold, silver, platinum and palladium products from reputable mints and refineries around the world. We appreciate being able to diversify our retirement portfolio with different metals.
  • Their fees are competitive compared to other gold IRA companies we've reviewed. There are no hidden charges – they are upfront and transparent about all costs involved.
  • We really like that Priority Gold stores customers' precious metals with an independent depository for secure safekeeping. Metals are fully allocated and segregated in your name.
  • For anyone looking to invest in a gold IRA, we believe their excellent service, selection and security make them a top choice to consider.
 

What Kind of Company Is Priority Gold?

Priority Gold is a precious metal retailer located in Dallas, Texas. It offers a wide array of gold and silver products and gives customers the guidance they need to invest in precious metals.

The company opened in 2001 to help people protect their wealth while investing in the precious metals market. Keep reading as we discover more about this company and come to a conclusion Priority Gold.

What Do Customers Say About Priority Gold?

Learning about a company begins with seeking reviews. Reading Priority Gold reviews can tell you about problems and areas where the company excels. We start with the top consumer ratings sites, like the Better Business Bureau and Business Consumer Alliance.

We first checked the BBB and found that Priority Gold was accredited in 2023. The company has an A+ rating and five stars based on two customer reviews. There have been zero complaints.

Priority Gold has an excellent rating on Trustpilot. The company has 4.5 stars out of five and 22 customer reviews. Around 95% of the reviewers have left five-star reviews.

Our next stop was Business Consumer Alliance, where we found an AAA rating, a perfect five-star score, and 36 customer reviews. There have been no customer complaints.

We also checked with Trust Link. Based on 44 customer reviews, the company has a five-star rating. Like the BBB and BCA, Trust Link shows no complaints.

We break down the positive and negative customer review subjects below:

Positive Feedback

  • Excellent customer service and guidance
  • Honest Priority Gold experts
  • Smooth investment process
  • Competitive pricing
  • Exceeded expectations
  • Trusted precious metals dealer
  • Reputable company
  • Quality service

Negative Feedback

  • Misleading value of precious metals


We could not find any complaints and when checking online reviews, found only 1 negative. The customer who posted the negative review stated the company representatives were attentive to her needs but misrepresented the value of the gold she purchased. Priority Gold contacted this customer to make things right and improve their investment experience.

Pros & Cons

Pros

Cons

Is Priority Gold a Scam?

Priority Gold is not a scam. The company has been in business for over twenty years and has received mostly positive customer reviews.

What Gold and Silver Investments Does Priority Gold Offer?

Gold

  • Gold Artic Fox Coins
  • Gold American Eagle Coins
  • St. Gaudens Gold Coins
  • Gold Maple Leaf Coins
  • Gold Polar Bear & Cub Coins
  • Gold African Krugerrand Coins

Silver

  • One Ounce Silver Rounds
  • Silver Gyrfalcon Coins
  • Silver Polar Bears
  • Morgan Silver Dollar Coins
  • Silver Franklin Half Dollar
  • Silver Kennedy Half Dollar


After carefully reviewing Priority Gold's inventory, we found it is lacking compared to other companies we've reviewed. The company has an excellent selection of IRA-approved gold and silver investments, but there are no options for platinum, palladium, or other precious metals.

Investors looking for what Priority Gold offers may be disappointed. The website's lack of pricing is also a drawback.

How Do You Get Started Purchasing Precious Metals From Priority Gold?

Buying precious metals from Priority Gold is a relatively simple process. Follow these steps to purchase your gold and silver coins:

  1. Browse the selection of precious metals on the Priority Gold website. Click on “Invest in Gold & Silver” to get started.
  2. Select your investment amount from $10,000 to $100,000.
  3. Click the “Request Quote” to add each silver or gold coin or bar to your cart.
  4. Click on “Proceed to Checkout” and enter your name, address, and contact number.
  5. Priority Gold will contact you to finalize your order and offer payment and shipping options.


Many customers talk about exceptional customer service when contacting this precious metals dealer. Customers say there are no pushy sales pitches throughout the entire process, and the company's services help them invest in physical gold.

Priority Gold IRA Services

Diversifying your investment portfolio allows you to protect your wealth for the future. Gold IRAs allow you to invest in gold with the benefit of tax advantages.

Some gold companies offer these services in-house, and others partner with the top gold companies offering custodianship and depository services.

Priority Gold partners with the top gold IRA custodians and depositories in the industry, including the following:

  • ADVANTA IRA Services
  • Preferred Trust Company
  • Strata Trust Company
  • Brink's Storage
  • Delaware Depository


Each reliable partner helps Priority Gold offer its customers precious metal IRA services. These services add value and help ensure Priority Gold fully meets its customers' needs.

How to Open a Precious Metals IRA with Priority Gold

To open an IRA account with Priority Gold, you must follow a few steps, which we found reasonably straightforward.

  1. Contact a Priority Gold IRA account specialist.
  2. Provide them with your account information, including your name and phone number.
  3. Ask any questions about opening your account or choosing IRA-eligible products.
  4. Name a beneficiary for your gold IRA account.
  5. The account representative will provide information about the account transfer, and you may need to sign paperwork to complete the process.


You can buy gold once you've funded your self directed IRA account. There are many investment choices, and you can receive guidance from an account expert to make the process easier and help you make investment decisions. Your account representative will want to know about your financial goals and will help you make investment goals.

Priority Gold provides a free online IRA guide. All you need to do is give your name and email address, and you can receive access.

We found the guide somewhat helpful in learning the basics of investing in gold with your individual retirement account, but some providers offer more extensive guides for gold IRA accounts.

Prices & Fees

Priority Gold does not offer prices on its investment options. You must call to get this information.

After researching many reliable sources, we discovered fee information for opening IRA accounts with Priority Gold.

  • $50 initial setup fee
  • $35 bank wire fee
  • $125 annual custodianship fee
  • $100 annual depository storage fee


Every company offering precious metal IRAs will charge fees like the above. You must pay for storage because the IRS will not allow you to hold IRA-eligible precious metals at home. Depositories like the Delaware Depository are IRS-approved.

How Does Priority Gold Compare to Other Precious Metals Companies?

We take our analysis process very seriously to ensure fairness and accurate detail. Comparing Priority Gold with other gold retailers allows us to offer the information our readers need to decide if the company is worth their time.

The company's ratings with consumer rating sites are high, and Priority Gold offers all the services investors need to diversify their investment portfolios with gold and other precious metal investments.

We believe Priority Gold is a trustworthy company, but there are better options that offer greater transparency. If Priority Gold offered pricing on its website, it could see better ratings and a higher customer satisfaction level.

Allowing investors to buy a gold investment online would also help Priority Gold rise to the same level as some of the top names in the industry.

The secure transactions and SSL-secured website improve client satisfaction. The administration fees are on par with other companies offering gold IRAs.

FAQ About Priority Gold

Priority Gold sells rare coins in short supply. There is no simple way to find its rare coin selection, but it lists them among its other gold and silver coins.

Priority Gold partners with depositories like the Delaware Depository to store your precious metals that are part of a gold IRA.

Priority Gold offers a buyback program. You can complete the online form and ask a company representative for a quote and instructions for sending your precious metals to Priority Gold.

Priority Gold is a private LLC that does not disclose its owner's name on its website. The Better Business Bureau lists Michael Anderson as the operations manager.
We will continue to search for further information and update our Priority Gold reviews once we learn more about the owners and management team.

The Final Grade

We have been as thorough as possible in this Priority Gold review. We are here to offer detailed information and help you determine the level of service provided by Priority Gold.

In our opinion, Priority Gold stands as a trustworthy company in the precious metals industry. Based on our research of customer reviews, they have an excellent customer service rating. A few improvements are needed, and we hope the company will make changes.

In the meantime, we invite you to read our many company reviews and use our comparison tables to compare each one to its competition. We want to help you find the ideal gold retailer to meet your financial objectives. Although Priority Gold provides outstanding customer service, there may be better investment services to meet your needs.

We recognize the significance of your financial decisions and the trust you place in us. We've done extensive research, examining reviews, reputation, products, fees, and history to ensure you receive accurate insights.