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SD Bullion Review: Pros, Cons, Fees, & More

As you navigate the world of investing in precious metals, finding the right firm to represent your investment needs can seem challenging. SD Bullion is one of the options. They make a lot of promises, but can they deliver? Are they worth your time?

We have researched this company in depth and read through all the SD Bullion reviews to deliver the facts and help you determine if this company is right for your needs.

At The Gold Information Network, we understand the importance of your financial choices and the trust you place in our insights. We conduct in-depth research on each company we review, evaluating its reviews, reputation, product offerings, fees, and history while meticulously comparing it with similar market products.

In a financial landscape where banks appear geared towards serving the wealthy, we hold reservations about these institutions, the monetary system, and politicians. We passionately advocate empowering individuals like you with greater control over their finances. We firmly believe that you should have the authority to shape your financial future independently, reducing your dependence on institutions and politicians.

The Gold Information Networks' Quick Summary & Opinion

SD Bullion has an excellent selection of gold and silver products, including coins, rounds, and bars from government mints and private mints around the world. We especially like their exclusive SD Bullion branded silver rounds and bars.

  • SD Bullion is a legitimate precious metals dealer founded in 2012, selling gold, silver, and platinum, with headquarters in Ottawa Lake, Michigan.
  • The company claims to offer the lowest prices in the industry and has received some positive reviews, including an A+ rating from the Better Business Bureau. The company currently has a 4.8 out of 5 rating with the BBB.  They have had 126 complaints closed in the last 3 years and 37 closed in the last 12 months.
  • We have significant concerns about SD Bullion's customer service, with numerous complaints regarding delayed shipping, unfair cancellation charges, lost orders, and rude customer interactions.
  • While SD Bullion offers a wide range of metals and specialty items, they do not provide in-house gold IRA services, which limits their offerings compared to some competitors.
  • We have concern about the number and nature of customer complaints, and believe that you continue your own thorough research before deciding to work with SD Bullion.

What Kind of Company Is SD Bullion?

SD Bullion sells gold, silver, and platinum and reports to offer the lowest prices in the industry. The company buys precious metals from its customers and opened its doors in 2012. SD Bullion's headquarters are in Ottawa Lake, Michigan.

Who Owns & Operates SD Bullion?

SD Bullion was founded by two doctors who believed so much in precious metals investments that they wanted to help everyone get involved. Tyler Wall is the co-founder and president of the company. Cole Keller is the COO, and Chase Turner is the CEO.

SD Bullion Reviews: What Do Customers Say?

SD Bullion has an excellent rating on the Better Business Bureau with an A+ and accreditation since 2014. This precious metals dealer has 4.8 out of five stars, but many complaints have occurred.

SD Bullion has had 126 complaints closed in the last three years and 37 closed in the previous year. This is more than we have seen from many other companies, which has us concerned about this precious metals dealer.

We outline some of the subjects of the complaints below.

  1. Delayed shipping
  2. Unfair cancellation charges
  3. Lost orders
  4. Failure to price match
  5. Deceitful pricing
  6. Damaged gold and silver
  7. Rude customer service
  8. Unauthorized charges and purchases

As you can see from these SD Bullion reviews, many problems need resolving. We also checked on Business Consumer Alliance and discovered the company has a CC rating and five stars based on only one customer review. There has been one resolved complaint.

SD Bullion Customer Service

SD Bullion appears to not do well with its customer service approach. Customers say it is difficult, if not impossible, to reach customer service agents to get information on missing orders or to cancel an order. Some have even said customer service representatives hung up on them.

Pros & Cons

Pros

Cons

Is SD Bullion a Scam?

SD Bullion is definitely not a scam and is a legit company, but that does not mean we feel comfortable recommending them. We believe that many other companies offer a higher level of intuitive customer service and extensive gold IRA services.

We urge our readers to take the time to learn about the options for buying gold and silver. Find companies that consistently get 5 stars from satisfied customers.

What Precious Metals Products & Services Does SD Bullion Offer?

SD Bullion sells gold, silver, and platinum. They offer educational resources to help people begin investing in precious metals.

Custodianship & Depository Storage

SD Bullion does not offer custodianship in-house, but it does offer its own storage facilities. SD Bullion Depository storage rates vary according to the precious metal.

The company also partners with the New Direction Trust Company to provide third-party custodial services, though you can choose any custodian you prefer.

Depository Charge Percentages

SD Bullion charges fees for its storage services based on the rates below:

  1. Silver .39%
  2. Gold .29%
  3. Platinum .29%


SD Bullion claims you can store gold and silver for as low as $9.99 monthly. New customers get their first three months of storage free.

When you view the company's inventory, you will see a quote with prices as low as a specific amount. The price is locked in once you put the amount in your cart.

Buyer BEWARE: Some customers report putting items in their carts to check the price and then closing the browser, only to discover an order was generated without their knowledge.

How to Open an Account With SD Bullion

Creating a new customer account is easy. You must navigate to the signup page and provide information like your full name, sign-in details, and password. You may be asked to verify your identity by providing your photo ID and other information.

Are There Alternatives to SD Bullion?

There are many alternatives to SD Bullion, and we invite you to check out our extensive reviews to find the right gold company for your investment needs.

Please remember that not all companies are created equal!

We believe you deserve to work with a company that has your back from the very beginning. Look for a company that is transparent, easy to reach, and will guide you every step of the way. We are not sure SD Bullion can deliver on this level.

Our Final Assessment: Is SD Bullion Worth Your Time?

We believe SD Bullion is a legitimate company, and certainly has the potential to get better.  However, we feel they are lacking in some areas. While 5 star reviews are important, consistency is what matters.

It doesn't appear that SD Bullion is consistent in its approach to selling precious metals. Their gold IRA services do not seem very strong, and with some consumers claiming there is hidden fees and exorbitant cancellation charges, this does not allow us to give them our recommendation.

We advise you to research carefully before buying gold and silver from any company. Read reviews and ensure you're seeking the best services available.

We recognize the significance of your financial decisions and the trust you place in us. We've done extensive research, examining reviews, reputation, products, fees, and history, ensuring you receive accurate insights.

Amidst a financial landscape where banks often favor the wealthy, we believe it's time you take control.